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by | Jul 22, 2022 | Featured, News

The internet is a powerful tool that has changed the way we learn, communicate, and do our jobs. It has also changed our society and the way we live. The internet has made it possible to connect with people all over the world, no matter where they are or what time of day it is. It has also changed the way we do our jobs.

For many of us, it’s tough to imagine life without the internet. Nevertheless, we understand that it can be challenging to encourage our older parents and relatives to try. If they’ve gone this long without requiring the net, why change? Well, we believe the web can open up doors for individuals of all ages, particularly the elderly. Moreover, numerous services are moving online—including banking and shopping. We’ve created this guide to assist you to introduce the net and its benefits to your senior relatives.

Fortunately, according to 2020 statistics, the vast majority of UK households already have internet access – 96%. Households with one adult aged 65 or older, on the other hand, continue to have the lowest proportion of internet connections. If your loved one’s home currently does not have internet access, they will need to sign up for a broadband package. To get the best deal, we recommend using a price comparison website. After selecting a package, the new user will be sent a router that must be plugged in. In some cases, an engineer may be required to come and set up things. After that, your elderly relative will be ready to begin surfing the web.

Getting Technical

Your loved one could utilise a variety of devices to connect to the internet. Inquire where they’d want to begin if they have multiple devices. They may already be at ease with their smartphone. Furthermore, they may choose to begin with their computer or tablet computer, where the larger display may be useful.

In the beginning, go slowly and clarify whatever you’re doing. It might assist to create points down in detail. Bear in mind, if you matured with modern technology you may believe these points are instinctive, yet they could not be noticeable whatsoever to an older individual that is simply getting started. Attempt to avoid unnecessary jargon– or be ready to clarify what a term suggests. After showing your loved one exactly how to do something, allow them to ask any type of questions. Then get them to have a go themselves. Perseverance is key– both on your component and their own.


The challenge in assisting your elderly parents in using the internet is determining where to begin. Consider their interests and how the internet may help them. If your loved one wants to reconnect with old pals, assist them in creating an email account. If they are having difficulty getting to the supermarket, begin by showing them how to order their groceries online. 

Some of the most popular online activities among older individuals include researching family history, sending emails, contacting family, and playing games. So, now that you know what your loved one wants to study and what they’re interested in, it’s time to welcome them to the internet.

Purchasing Online

The internet contains a truly vast array of websites. It will enable your loved one to shop for anything and have it delivered directly to their home in a matter of seconds. One of the most significant advantages of internet use for the elderly is online shopping. Many elderly persons may struggle to bring their groceries home from the grocery, especially if they rely on public transportation. There are numerous barriers to shopping in person, ranging from mobility and transportation issues to frigid winter conditions. Internet shopping may assist your loved one in remaining independent and joyful at home.

Food ordering online is quick and straightforward. In most circumstances, you’ll be able to receive your purchase within a few days of placing your order (some even deliver on the same day). When the shopping arrives, all your loved one has to do is put it away. 

Their favourite clothing retailer most certainly has an internet presence as well. Demonstrate how to use online shopping portals to find clothes or shoes in their size, for example. They’ll be able to order almost anything they require online.


The internet is a fantastic tool for keeping in touch with friends and family. Your elderly relative may appreciate a variety of social media sites. Because Facebook is the most popular social networking platform in the UK, it’s an excellent place to start. You should also think about Twitter and Instagram. Assist your loved one with creating a profile using their email address. They can then communicate with family and friends all over the world. Examine their privacy settings with them to ensure they are satisfied.

You may be concerned about your loved one’s exposure to bogus news when introducing them to social media. It could be worthwhile to advise them about these dangers. But don’t be overly concerned. You don’t want to scare them away from the internet, but they must understand what to avoid.

Staying Safe

In some cases, older individuals stay clear of utilising the web because they’re stressed over protection. While it’s most definitely smart to be cautious, this should not be an obstacle to net use. An excellent way to deal with these concerns is to help your relative choose some anti-virus software program. This will secure them from viruses and other web threats. Like all advantages, the net includes a few threats. As a result, every person must make sure when sharing information online. There are a lot of complimentary overviews to aid you to remain risk-free online. Some easy suggestions consist of:

Install antivirus software applications on all your tools.

Never leave your device unattended.

Back up your information regularly on an external disk drive or safe and secure cloud service.

Never share your passwords.

When choosing a password, be sure to consist of a blend of numbers, letters and also special characters. Make it tough to think.

Some elderly people may be anxious about breaking a pricey smartphone or computer. Make sure to show your loved one how sturdy some devices are. If you’re purchasing a tablet or smartphone for an elderly parent, make sure it has a sturdy, shock-absorbing casing.

Ask for help

Finally, keep in mind that your elderly parent or loved one may be reluctant to seek assistance if they become stranded. It can be challenging to have a younger teacher in a whole new atmosphere. Some elderly individuals may be reluctant to seek assistance because they believe they should be able to handle it themselves and do not want to be a bother. Show your loved ones how to utilise a search engine to try to locate the answers on their own, but also urge them to seek your assistance if necessary. After all, we were all beginners at one point!

Home Help 247

We all want to feel safe and self-sufficient in our homes. The elderly are no exception. A Home Help fall alarm can provide the entire family reassurance and peace of mind. Our alert allows the user to instantly summon help in the event of a fall or medical emergency, regardless of the time of day or night. Our 24-hour Care Team is always there to assist you. To learn more, visit our alarm service guide or contact us now. 

You can call us at 03303320713 or email us at customerservices@homehelp247.co.uk. You can also order an alarm by phone or online (for yourself or on behalf of a loved one).